FAQs in Souji-in

Q1 What time is check-in and check-out?
A1 Check-in time is 15:00, and check-out time is 10:00.
When guests arrive before 15:00, we will keep their bags.
If guests arrive after 17:00, please tell us by telephone or e-mail.
Telephone number is 0736-56-2111.
E-mail address is soujiin@kind.ocn.ne.jp.
When guests do not arrive at Soujiin by 19:30, dinner may not be served in Soujiin.
The last check-in time is 21:00.

Q2 When is the gate closed?

A2  The temple gate will be closed at 22:00.
When guests go out, please come back before 10:00PM.

Q3 Can Guests join the Okunoin Cemetery Night Tour?
A3 Yes. Please make the web reservation of the Okunoin Cemetery Night Tour with return bus.
We will set the dinner time at 5:30 PM.
You will start Souji-in to the tour meeting place after dinner.
It is 15 minutes walk to the tour meeting place "Taira".
After the tour, tour organizers will take you to Souji-in by bus.

Curfew of Souji-in is 10:00PM. How to Join the Okunoin Night Tour

Q4 Dinner and breakfast.
A4 Dinner and breakfast are the vegetarian food.
Name of the vegetarian foods are listed on the web page. We do not use meat and fish.
Dinner starts at 17:30 and breakfast starts at 7:30
We will put the nameplate on the table, so please find and take a seat.
Please bring your room key to the dining room.

During your dinner time staff will prepare the futon in your room.
Please put your luggage in the corner of the room.


Q5 Foods for the Guests of Gluten free
A5 We provide vegetarian food for Guests.
Soy sauce is indispensable and included almost all of the food.
When Guest does not accept soy sauce which includes gluten, we will provide rice only for dinner and breakfast.
We hope that guests will bring their food or snacks.


Q6 How to use public bath
A6 Public bath is located at the 2nd floor of the main building.
The bathrooms are separated for men and women.
The bathrooms are open from 15:00 to 22:00.
Guests may use showers only in the bathrooms from 22:00 to 9:00 AM next morning.
Shampoo, conditoner, body soap are in the public bathrooms.
Please bring your towels from your room.Men and women take bath seperetly.We hope


Q7 How to join Buddhist Morning ceremony
A7 Buddhist Morning ceremony is held everyday from 6:00 AM to 7:00 AM at the main hall.
Please do not wear yukata in the main hall.
No photo, No video in the main hall.
Free participation and free to come and go.

Q8 Are there convenience stores near Soujiin?
A8 There is a convenience store which is 5 minutes’walk from Soujiin
There are convenient goods and services.

Q9 How about the charge of children.
A9 Babies under 3-years old are free of charge.
The fee of children (6 - 12 years old) is 100% of the adults.

Q10 How to make a reservation from oversees.
A10  The bookings from overseas are accepted by website.
Guests from abroad may also make a reservation through the Japanese travel agents.

Q11 How to use an iron
A11 Please ask to the front office.

Q12 Credit cards
A12 Guests may use credit cards of VISA and MASTER.

Q13 Is there any non-smoking rooms?
A13 All rooms of Soujiin are non-smoking.
There are smoking areas out of the main hall.
A penalty fee will be charged when guests smoke in their room.

Q14  Is there a room with washlets ?
A14  All rooms have a washlet.

Q15 What kind of goods are in the room?
A15 All rooms are air-conditioned.
There is a TV, refrigerator, hairdryer, hotpot, towel, bath towel, Yukata (Kimono), winter garment(Tanzen), toothbrush, comb, razor, Japanese tea.

Q16 Is Wi-fi available in Soujiin?
A16 Free Wi-Fi is available in Soujiin.

Q17 When will a cancellation fee be applied?

A17 We will not charge the guests for the cancellation fee until 8 days before the reservation date.
When guests cancel within 7 days of the arriving date, the cancellation fee will be 100 % of the accommodation fee.
When the service of puplic tranportation would be suspended, we will not charge the guests for the cancellation fee.

Q18 Can I make a reservation for one person?
A18 You can make a reservation for one person.
As guest rooms are generally 10-tatami mat Japanese-style rooms for three to four people, please note that the accommodation fee for a room reserved for one person will be higher than for a reservation for three or four people. 

Q19 I made a reservation for one person, but the number of people has changed. What should I do?
A19 If you made a reservation online, please change the number of people through the website up until the day before your stay.
If you change from one person to two people in the same room on the day of your stay, an additional fee of 27,500 yen (including 10% tax) will be charged.

Q20 Can guests pay the fee by Bank transfer?
A20 Please pay the fee by cash or credit cards when guests check out.
If guests want to pay by Bank tranfer, please pay in advance.

Beneficiary: Soujiin
Beneficiary e-mail: soujiin@kind.ocn.ne.jp
Beneficiary Tel: +81-736-56-2111
Beneficiary Fax: +81-736-56-4311
Bneficiary address:   143 Koyasan Koya Town Itogun Wakayama pref. 648-0296  Japan
Bank Name: Nanto Bank  Koyasan Branch
Bank Address:   783 Koyasan Koya Town Itogun Wakayama pref.    648-0211  Japan
Account number:  0039678
Swift Code: NANTJPJT

Q21 When guests leave something in the guest room.
A21 Please contact to us by telephone or e-mail
Telephone number is 0736-56-2111.
E-mail address is soujiin@kind.ocn.ne.jp
As for foods and beverages, we do not keep them.


Souji-in Temple

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